Data Protection

Bed365 Privacy Policy

At bed365, your privacy is our top priority. We're fully transparent about how your personal data is collected, where it's stored, and how it's kept secure — all clearly laid out here.

Last Updated: January 2026
Why We're Trusted

Bed365's Commitment to Protecting Your Data

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SSL Encryption
All data is protected with 256-bit SSL encryption. Your information cannot be read by anyone during transmission.
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No Data Sales
bed365 never sells your personal data to third parties. Your data belongs to you alone.
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Right to Erasure
If you close your account, you can request permanent deletion of your personal data.
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Cookie Transparency
We clearly disclose which cookies we use and why. You have the option to disable non-essential cookies.
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Right to Data Access
You may request to view the information we hold about you at any time.
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Restricted Access Controls
Only authorized personnel may access your information, and only for specific, designated purposes.

1 Introduction

Bed365 takes your privacy seriously. This Privacy Policy explains what information we collect when you use the bed365 platform, how that information is used, and what measures we take to keep your data secure.

By using bed365's services — whether through the website, mobile app, or any other channel — you are considered to have agreed to this Privacy Policy. Please read it carefully before using the platform.

This policy applies to: For all registered users of bed365, guest browsers, and anyone using any of our services.

2 What Information We Collect

Bed365 collects two types of information — what you provide directly, and what is gathered automatically as you use the platform.

2.1 Directly Provided Information

Data Type When Collected Why It's Needed
Name, date of birth At the time of registration Identity Verification & Age Confirmation
Email, Mobile Number At the time of registration Communication & Account Security
National ID number For KYC verification Compliance with Legal Obligations
Payment details (bKash/Nagad number) On Deposits/Withdrawals To process transactions
Address For KYC verification Compliance with Legal Obligations

2.2 Automatically Collected Information

  • IP Address & Device Type
  • Browser Type & Version
  • Which pages you visited on the platform and how long you spent on them
  • Betting History & Gaming Activity
  • Login time & location data (approximate)
  • Information collected via cookies and tracking tokens
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We never store your card number, CVV, or bank password directly. All payment information is processed in encrypted form.

3 How We Use Your Information

Bed365 uses your information only for specific, defined purposes. We never use your data for anything unnecessary.

  • Account Management: For registration, login, and identity verification
  • Service Delivery: To keep betting, payment processing, and gaming services running
  • Contact: To send account notifications, promotional offers, and important updates
  • Security: To detect fraud and keep accounts secure
  • Legal Obligations: To fulfill anti-money laundering and other legal obligations
  • Service Improvement: To analyze user experience and improve the platform
  • Responsible Gaming: To identify unusual betting patterns and provide assistance

If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time from your account settings.

4 Data Sharing & Third Parties

Bed365 never sells your personal data. However, limited information may be shared in specific circumstances:

4.1 When Data May Be Shared

  • Payment Processing: To process transactions with bKash, Nagad, Rocket, or your bank
  • Legal Obligations: Upon a court order or a lawful request from a government authority
  • Fraud Prevention: Suspicious activity information shared with anti-fraud partners
  • Technology Partners: Technology service providers essential to platform operations

4.2 Third-Party Responsibility

When bed365 shares data with third parties, we obtain assurances of data protection from them. These partners are contractually bound to comply with bed365's Privacy Policy.

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Your identity will never be disclosed without your full consent, except where required by law.

5 Cookie Policy

Bed365 uses cookies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.

5.1 Types of Cookies We Use

Cookie Type Purpose Required?
Essential Cookies Maintaining login sessions and security Yes
Performance Cookies Page Load Time & Performance Analysis No
Functional Cookies Language preferences & personalization No
Analytics Cookies User behavior analysis No

You can disable non-essential cookies at any time from your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

6 Data Retention & Retention Period

Bed365 does not retain your data longer than necessary. However, certain information must be kept for a specified period due to legal obligations.

Data Type Retention Period
Account Information 5 years after account closure
Financial Transaction Records 7 years from the transaction date
KYC Documents 5 years after the end of the relationship
Communication Logs 3 years
Cookie & Analytics Data Up to 13 months

Once the retention period expires, data is automatically deleted from the system or anonymized.

7 Your Rights

As a bed365 user, you have the following rights over your personal data. Contact us to exercise any of these rights.

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Right of Access
You may request a copy of the information we hold about you.
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Right to Rectification
You may request corrections to any inaccurate or incomplete information.
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Right to Erasure
You may request that your data be deleted under certain circumstances.
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Right to Restrict Processing
You can request that the use of your data be temporarily restricted for specific purposes.
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Right to Portability
You can request a download of your data in a standard format.
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Right to Object
You may object to your data being used for marketing or profiling purposes.

To Exercise Your Rights support@bed365.imEmail us at or Help Centerto contact us. We will respond within 30 days.

8 Protection of Minors

Bed365 strictly does not provide services to anyone under 18. We do not collect data from minors. If a minor has accidentally created an account and this comes to our attention — or is reported by a guardian — the account will be immediately closed and all collected data will be deleted.

If parents believe their child is using bed365, please support@bed365.imto get in touch.

9 Security Measures

Bed365 uses industry-standard security technology to protect your data. Our security framework is regularly updated and audited.

  • 256-bit SSL/TLS Encryption: Across all data transmissions
  • Two-Factor Authentication (2FA): For login security
  • Firewall & Intrusion Detection: To block unauthorized access
  • Regular Security Audits: Through Third-Party Experts
  • Data Backup: Regular Encrypted Backups
  • Access Control: Staff access limited to necessary information only
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Use a strong password to keep your account secure, and never share your login credentials with anyone.

10 Policy Changes & Contact

Bed365 may update this Privacy Policy at any time. If significant changes are made, notice will be provided via email or on the platform. Continued use of the platform following any changes will be considered acceptance of the updated policy.

10.1 Contact Us

For questions, exercising your rights, or filing a complaint regarding this Privacy Policy:

  • Email: privacy@bed365.im
  • General Support: support@bed365.im
  • Live Chat: Available 24/7 on the platform
  • Help Center: /help-center

This Privacy Policy was last January 2026Last updated on. Next review date: July 2026.

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Start Betting in a Safe Environment

Your data is fully secure at bed365. Join today and start your betting experience on a platform you can trust.

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